Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
¡Te damos la bienvenida! Puedes generar una solicitud para Soporte mitribuApp con las opciones proporcionadas.
También puedes consultar las preguntas frecuentes en la sección de Ayuda de nuestra web: https://mitribuapp.com/ayuda/
Bug
Informar en relación a un bug o comportamiento anómalo de la aplicación.
Required fields are marked with an asterisk*
{"xsrfToken":"32cdb33a12991a1c9b12788fc8b812a0f92751e9_lout","branding":{"id":"2","key":"mitribu","name":"Soporte mitribuApp","portalBaseUrl":"/servicedesk/customer/portal/2","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/2/1","theme":{"headerBGColor":"#f5f6f9","headerLinkColor":"#292929","headerLinkHoverColor":"#544d8c","headerLinkHoverBGColor":"#544d8c","headerBadgeColor":"#544d8c"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"},"es-ES":{"helpCenterTitle":"Bienvenido al Centro de ayuda","sharedPortalName":"Centro de ayuda","localeDisplayName":"Spanish (Spain)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"2","key":"mitribu","projectId":10002,"serviceDeskId":2,"name":"Soporte mitribuApp","description":"<p>¡Te damos la bienvenida! Puedes generar una solicitud para Soporte mitribuApp con las opciones proporcionadas.</p>\n<p>También puedes consultar las preguntas frecuentes en la sección de Ayuda de nuestra web: <a href=\"https://mitribuapp.com/ayuda/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://mitribuapp.com/ayuda/</a></p>","portalBaseUrl":"/servicedesk/customer/portal/2","reqTypes":[{"id":"12","name":"Asistencia en el uso de la app","descriptionHtml":"","callToAction":"Asistencia en el uso de la app","introHtml":"<p>Si tienes problemas con tu app, comunícanoslo aquí.</p>","icon":10467,"iconUrl":"https://mitribuapp.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10467","groups":[3],"key":""},{"id":"14","name":"Bug","descriptionHtml":"","callToAction":"Bug","introHtml":"<p>Informar en relación a un bug o comportamiento anómalo de la aplicación.</p>","icon":10545,"iconUrl":"https://mitribuapp.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[3],"key":""},{"id":"16","name":"Buzón de sugerencias","descriptionHtml":"","callToAction":"Buzón de sugerencias","introHtml":"<p>¿Te gustaría incluir alguna mejora o funcionalidad en miTribuApp? Cuéntanoslo.</p>","icon":10539,"iconUrl":"https://mitribuapp.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[3],"key":""},{"id":"13","name":"Solicitud enviada por correo electrónico","descriptionHtml":"","callToAction":"Solicitud enviada por correo electrónico","introHtml":"<p>Solicitud recibida desde tu canal de asistencia por correo electrónico.</p>","icon":10527,"iconUrl":"https://mitribuapp.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":3,"name":"General"}],"orderMapping":{"3":[12,14,16]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"MITRIBU","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"Spanish (Spain)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwMGYzMzI1Ny0xOWFjLTQ5NmQtYmY1NC0zMWMwMTM2MzE4NDQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NzI5NzkwNTcsIm5iZiI6MTc3Mjk3Nzg1NywiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.WSPtrNbOsu3zMjxJ2mdjgB3dtysmkY4QRf3UNzZYvH4","targetCollection":"upload-project-10002","endpointUrl":"https://api.media.atlassian.com","clientId":"00f33257-19ac-496d-bf54-31c013631844","tokenDurationInMins":20}},"reqCreate":{"id":14,"projectId":10002,"issueType":{"id":"10009","name":"Bug"},"form":{"name":"Bug","descriptionHtml":"","callToAction":"Bug","intro":"<p>Informar en relación a un bug o comportamiento anómalo de la aplicación.</p>","instructions":"","icon":10545,"iconUrl":"https://mitribuapp.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"¿Qué problema detectas?","description":"Dinos qué problema o comportamiento anómalo has detectado.","descriptionHtml":"<p>Dinos qué problema o comportamiento anómalo has detectado.</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Descripción","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Adjunto","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10052","fieldConfigId":"10156","label":"Dispositivo o navegador","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10053","fieldConfigId":"10157","label":"Versión del sistema operativo","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/2/create/14","requestValidateBaseUrl":"/servicedesk/customer/portal/2/validate/14","calendarParams":{"firstDay":0,"date":"2026-03-08T14:50:57+0100","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwMGYzMzI1Ny0xOWFjLTQ5NmQtYmY1NC0zMWMwMTM2MzE4NDQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NzI5NzkwNTcsIm5iZiI6MTc3Mjk3Nzg1NywiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.WSPtrNbOsu3zMjxJ2mdjgB3dtysmkY4QRf3UNzZYvH4","targetCollection":"upload-project-10002","endpointUrl":"https://api.media.atlassian.com","clientId":"00f33257-19ac-496d-bf54-31c013631844","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}